BLUETTI AC500+B300K | Home Battery Backup

FAQS

• Q: How fast can I charge the AC500 with a standard AC charging cable?

  A:

  With this cable, you can charge the AC500 at a maximum input of 2400W.

• Q1: How can I get a 5000W AC input for the AC500?

  A:

  Connect 2 or more B300S units to the AC500, integrate them to the main panel of your home and you're ready to charge the AC500 at the maximum 5000W AC input. Note: The maximum AC input of AC500+B300S is 4500W.

• Q2: How much power can I draw from the 32A AC outlet?

  A:

  5000W Max. This outlet is for power-hungry appliances that require higher currents. Note: A M28 Bayonet 3-Pin Male Connector is required. Learn more. The CEE 32A outlet delivers a maximum current of 32A.

• Q3: What is the output power of AC500?

  A:

  
  4,500W Max. with 1*B300S
  5,000W Max. with 2*B300S or more
  3,000W Max. with 1*B300
  5,000W Max. with 2*B300 or more.

• Q4: How many B300 packs can be connected to AC500？

  A:

  4

• Q5: Can I use AC500 alone?

  A:

  No, it's 100% modular and needs to team with B300S/B300 to get its job done.

• Q6: What is the max charging power of AC500?

  A:

  
  3,000W Max. with 1*B300.
  5,000W Max. with 2*B300 or more.
  4,500W Max. with 1*B300S (Solar + AC).
  8,000W Max. with 2*B300S or more (Solar + AC).

• Q7: Can I use other brands' batteries?

  A: No, AC500 is compatible with B300S or B300 ONLY.

• Q8: What is the power consumption of AC500 when it's off/on?

  A: 1. 11W when AC500 is on, AC and DC are off; 2. 30W when AC and DC are on.

• Q9: Do I need an extra cable to connect B300 and AC500?

  A：Yes, P150D to P090D is required, you may order it separately in BLUETTI Store.

• Q10: What is the difference between B300S and B300?

  A: 1) Current capacity: 130A for B300S while 75A for B300.
  2) ONLY B300S features the automatic heating function.
  3) Solar input: 500W for B300S while 200W for B300.

• Q11: How does the heating function work?

  A: When the temperature is below 0℃, the battery will be automatically heated once AC or PV charging is activated (input power＞400W).

• Q12: How to connect AC500 to the main panel?

  A: Low Voltage Area: Match the transfer switch and smart home panel to the main panel.
  High Voltage Area: Match the transfer switch to the main panel.

• Q13: What is the switching time of the UPS?

  A: 20ms.

• Q14: Can I use third party solar panels to charge AC500?

  A: Yes, the solar panels must meet the following conditions:
  1) Total voltage: 12 - 150V
  2) Total power: 3000W max.
  3) With MC4 connectors.

• Q15: Can I use rooftop solar panel to charge AC500?

  A: Yes, but please note that your solar roof must meet:
  1. No micro-inverter
  2. Open circuit voltage: 12-150V
  3. With MC4 connectors
  Note: When OCV exceeds 150V, you may use BLUETTI D300S* to step down the voltage to achieve solar charging.* D300S Sold separately.

• Q16: Does AC500 support charging and discharging at the same time?

  A: Yes.

• Q17 : How long will AC500 run my device?

  A: Running time = battery capacity x DoD x η ÷ device rated power
  DoD: Depth of Discharge, η: local inverter efficiency. For AC500, both DoD and η are 90%.
  If you run a 1,000W microwave oven with a AC500 + B300S combo, the running time will be 3,072Wh × 90% × 90% ÷ 1,000W ≈ 2.5 hours
  Note:
  1) This formula doesn't apply to inductive loads with compressors, such as refrigerators, air conditioners, etc.
  2) The above data is for reference ONLY.

• Q18 : Is AC500 waterproof?

  No, please keep it in a dry place.

• Q19 : Can I use the fusion box in high voltage areas?

  No.

• Q20: How many B300S packs can be connected to AC500？

  A:

  6

• Q21: Can B300S and B300 be mixed?

  A:

  Yes. 4 packs in total.

• Q22: Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

  A:

  The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.